Hann Furnishing are committed to complying with the UK General Data Protection Regulation and the Data Protection Act 2018.
Looking after the personal information you share with us is very important, and we want you to be confident that your personal data is kept safely and securely.
We use the information you the consumer provide at the time of order, to create an account with us, take payment if applicable and contact you to arrange delivery. We will only ever use this information respectfully and lawfully in accordance with the Data Protection Act 2018, once enacted. You, the customer, have the right to revoke any given consent at all times.
If we make changes to this notice we will notify you by updating it on our website. Hann Furnishing will be what is known as the ‘Data Controller’ of the personal data you provide to us, and we will sometimes refer to ourselves in this notice as “we” or “us”. By Data Controller, this means Hann Furnishing determines the purposes and way in which any personal data are, or will be, processed.
Should you need to contact us please write to:
Data Protection Officer, Hann Furnishing, 13 Napier Square, Houstoun Industrial Estate, Livingston, West Lothian, EH54 5DG.
How do we protect and safeguard your personal information?
All information we hold about you is done so in a secure environment and will remain confidential.
No credit card or payment details are held or kept on file and any credit card details taken over the phone are manually input into a card machine whilst on the phone and card details are never written down. You have to right to information about your stored personal data, and you have the right to correct, block and delete your data.
We may use third parties to provide the high level of customer service expected in our business,
As a prospective customer, we do not transfer your personal data to third parties at this stage except the following:
As a customer, we transfer your data to the following third parties:
Policy against advertising our website using unsolicited email messages
We require that all e-mails promoting our business or its products are sent only to customers who have agreed to receive such messages. We prohibit any advertising of our brand and Web site using unsolicited email messages. If you feel you’ve been sent unsolicited emails promoting our brand or website and would like to register a complaint, please email us using our contact page. We will immediately investigate all allegations made related to unsolicited messages.
If you choose to sign up to our newsletter, you’ll receive emails including promotions, offers, new products and other information about our site. You can opt out at any time via the email or by contacting us.
Your email address is safe with us.
How long we keep your information
If we collect your personal information, the length of time we retain it is determined by a number of factors including the purpose for which we use that information and our obligations under other laws.
We may need your personal information to establish, bring or defend legal claims. For this purpose, we will always retain your personal information for 7 years after the date it is no longer needed by us. The only exceptions to this are where:
Our website uses Google Analytics and Facebook Pixel to help analyse how users use the site. The tool uses “cookies,” which are text files placed on your computer, to collect standard Internet log information and visitor behaviour information in an anonymous form. The information generated by the cookie about your use of the website (including IP address) is transmitted to Google and Facebook. This information is then used to evaluate visitors’ us of the website and to compile statistical reports on website activity for Hann Furnishing.
Cookies allow us to obtain information about how you use our site; we can then use it to improve our site.
What we use your information for:
When we might collect information:
Your personal information is safe with us and will never be released to other companies for marketing reasons. We may use and share anonymous information. However, we must stress that this does not include your personal information.
Social networking websites
Social networking websites may place cookies on your computer. Social bookmarks are a way of saving links to web pages that interest you, and sharing those links with other people. You should read their respective privacy policies carefully to find out what happens to any data that these services collect when you use them.
More about Cookies
For more information about cookies, visit https://ico.org.uk/your-data-matters/online/cookies/
Should you wish to discuss anything further please contact us.
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